Shipping policy

# [Pandora Art LLC / PanshopART] Shipping & Delivery Policy

Thank you for shopping with us! We are dedicated to delivering your orders quickly and safely, no matter where you are in the world. Below are the details of our shipping and delivery processes:

### 1. Order Processing & Dispatch
* **Processing Time:** All orders are processed and dispatched within [2] business days (excluding weekends and official holidays) after payment confirmation.
* **Peak Seasons:** During high-volume promotional periods or holidays, processing may take up to [3] business days. We appreciate your patience.

### 2. International Shipping & Costs
* **Worldwide Shipping:** We ship to most countries globally using reliable carriers such as [e.g., DHL, FedEx, UPS, or Local Post].
* **Shipping Rates:** Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
* **Free Shipping:** We offer Free International Shipping on orders over [Amount, e.g., $100 USD / €100].

### 3. Estimated Delivery Times & Tracking
* **Delivery Windows:** Delivery times vary depending on the destination country:
  * **North America:** [5] to [7] business days
  * **Europe:** [3] to [5] business days
  * **Asia / Australia:** [6] to [8] business days
  * **Rest of the World:** [11] to [15] business days
* **Order Tracking:** Once your order is shipped, you will receive a confirmation email and/or SMS containing a Tracking Number. You can track your shipment in real-time through the carrier's official website.

### 4. Customs, Duties, and Taxes
* **Import Charges:** Please note that international orders may be subject to import duties, taxes (such as VAT), and customs clearance fees levied by the destination country.
* **Responsibility:** All customs duties and taxes are the sole responsibility of the customer. [Pandora Art LLC] has no control over these charges and cannot predict their amount. Customs policies vary widely; please contact your local customs office for more information.
* **Customs Delays:** We are not responsible for delays caused by the customs clearance processes of the destination country.

### 5. Damaged, Lost, or Unclaimed Packages
* **Inspection upon Delivery:** Please inspect your package upon arrival. If the packaging or product is visibly damaged, please report it immediately to the courier and take photos for a Damage Report.
* **Incorrect Address & Unclaimed Packages:** If a package cannot be delivered due to an incorrect address provided by the customer, or if it remains unclaimed at the local depot, it will be returned to us. In such cases, any additional shipping costs for re-sending the item will be charged to the customer.